Refund and cancellation Policy

Introduction

Hypearns allows you to access certain features in exchange for payment of a one-time or recurring fee, as applicable to the relevant features (each a “Paid Service” and collectively the "Paid Services"). For example, Hypearns Premium and Subscriptions would each be considered a “Paid Service.”

To the extent that you sign up for and/or use a Paid Service, your use of the Paid Services and any corresponding transactions are subject to: (i) the terms and conditions set forth herein, including the applicable terms and conditions for each Paid Service you purchase, each as listed below (collectively, the “Hypearns Purchaser Terms of Service”) and (ii) the applicable Hypearns Terms of Service, Hypearns Privacy Policy, Hypearns Rules and Policies, and all policies incorporated therein (collectively, the “Hypearns User Agreement”). This Hypearns Purchaser Terms of Service and the aforementioned Hypearns User Agreement shall be collectively referred to in this document as the “Terms”. “Hypearns” refers to the Hypearns entity that provides the Paid Services to you.

By using or accessing a Paid Service(s) from Hypearns, submitting payment thereunder and/or clicking on a button to make a one-time purchase or recurring subscription payments for the Paid Service provided by Hypearns, you agree to be bound by the Terms. If you do not understand the Terms, or do not accept any part of them, then you may not use or access any Paid Services. To purchase and use a Paid Service you must: (i) be at least 18 years old or the age of majority as determined by the laws of the jurisdiction in which you live or (ii) have the express consent of your parent or guardian to purchase and use that Paid Service. If you are a parent or legal guardian and you allow your child (or a child that you are a guardian of) to purchase or use a Paid Service, you agree that the Terms apply to you, that you will abide by the Terms, and that you are responsible for the child’s activity on the Paid Services and for ensuring that the child also abides by the Terms. In any case, as stated in the Who May Use the Services section of the Hypearns Terms of Service, you must be at least 13 years old to use the Hypearns Service. If you are accepting these Hypearns Purchaser Terms of Service and using the Paid Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Hypearns Purchaser Terms of Service, in which case the words “you” and “your” as used in these Hypearns Purchaser Terms of Service shall refer to such entity.

Hypearns intentions for publishing a policy on Online Payment and Refund Policy are not to impose restrictions that are contrary to Hypearns established culture of openness, trust-worthy and integrity.

Effective service and monitoring is a team effort involving the participation and support of every Hypearns employee and affiliate who deals with information and/or information systems. It is the responsibility of every employee to know these guidelines, and to conduct their activities accordingly.

Purpose of the Policy

The purpose of this policy is to facilitate online fund transfer to our business associates to avoid latency/delay in services. These services are to enhance the online payment transactions towards our Clients, Investors and Individuals.

Scope of Policy

This policy applies to employees, Clients, Investors, Sub-brokers, and other Business associates at Hypearns. This policy also applies to all business activities those are performed through Hypearns website.

All payments are subject to the following conditions:-

Hypearns is only provides the services and do not sell any of the product, hence any kind of refund for products does not exist. However, in event of failed transaction, the amount shall be credited/refunded back to user or user’s card account as per payment gateway policies. During any transaction, the website shall notify the user about the payment gateway being used.

The descriptions of services of fund transfers are specific to your need, when you log in with your unique password. Normally payment is required in advance (i.e. before you commence your activity). All charges quoted are in Indian Rupees. Your payment will normally reach the Hypearns account to which you are making a payment within two working days.

We cannot accept liability for payment not reaching the Hypearns account due to incorrect account number or incorrect personal details quoted by the user. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.

If the card supplier declines payment, Hypearns is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.

Refund Policy

The amount transferred through online against obligation is non refundable. The Service Charges and Taxes (as applicable for online payment) paid in addition to the amount is also non- refundable. If the user do not avail the purpose of amount transferred, there shall be no entitlement to refund of payment made which includes amount, service charges and taxes, as applicable.

Refunds, if applicable, at the discretion of the Management, will only be made to the debit/credit card used for the original transaction.

Refund Policy in case of Broken Payment Transaction

During the Online payment, the amount including applicable Service charges and taxes is debited from the related account but payment status is not updated successfully at Hypearns this payment transaction is referred as Broken Payment Transaction.

The payment debited against the Broken Payment Transaction is refundable and components of applicable Service Charges and Taxes in the paid amount are non-refundable. The refund of the refundable amount against the Broken Payment Transaction shall be made by the Bank as per RBI guidelines.